What is a Patient Participation Group?
A Patient Participation Group (PPG) is a regular meeting where a practice's patients have the opportunity to provide constructive feedback about the services and experiences provided by the surgery. It's also a chance for patients to hear first-hand about upcoming initiatives and offerings from the surgery and the wider NHS, and potentially get involved in shaping the future of the practice.
Our Patient Participation Group
We run our Patient Participation Group (PPG) in collaboration with the other members of our Primary Care Network (PCN). We meet every other month at East Way Clinic, BH8 9PU, with patients from St Albans Medical Centre, Moordown Medical Centre, and James Fisher Medical Centre.
Meetings are usually chaired by PCN staff, and are often attended by representatives from our other surgeries. We provide news and updates about what's going on at our practices, answer patient questions, and take suggestions from attendees on what might improve the patient experience and the services at our practices and across the network. We aim for a relaxed atmosphere and offer hot drinks to every attendee. We also understand that it can be difficult to commit to a regular night, so there's no obligation to attend every session. Meetings typically run from 6pm to 7:30pm.
If you'd like to join our Patient Participation Group, you can sign up using this link: Join Patient Participation Group
The 2026 meetings are scheduled for:
- 3rd March
- 5th May
- 7th July
- 1st September
- 3rd November
To see examples of the sorts of discussions we have at our PPGs, take a look at the PPG Meeting Minutes section below.
PPG Meeting Minutes
PPG Meeting 06/01/26 (DOCX, 18KB)
PPG Meeting 02/09/25 (DOCX, 18KB)
PPG Meeting 01/07/25 (DOCX, 20KB)